Refund Policy

Our products are digital and are delivered or made accessible shortly after purchase. Because digital products cannot be physically returned, purchases are generally final once access has been provided.

If something is wrong

If you cannot access your purchase, receive the wrong product, encounter a materially defective file, or believe you were charged incorrectly, contact us and we will work to make it right. Please include the email address used at checkout and your order number.

Refund requests

Refund eligibility may depend on the circumstances, applicable law, and the policies of our checkout provider. Nothing in this policy limits consumer rights that apply in your location.

Printing and third-party costs

Printing purchases are made separately from the digital products sold here. Refunds, reprints, shipping issues, and production problems involving a printer are governed by that printer’s policies.

Contact

Email hello@letterstothebridebook.com with an order-related question.